Warranty
Warranty
Warranty overview for IPS diesel generators and how to submit a warranty support request.
Warranty Overview
IPS provides warranty support for its diesel generator products in accordance with the warranty terms stated in your purchase agreement. Coverage scope and duration may vary by model, configuration, and project. Please refer to the warranty documentation provided with your unit for specific terms.
Warranty Support May Cover
- •Manufacturing defects in covered components
- •Workmanship issues identified within the warranty period
- •Technical support for warranty-eligible issues
Required Information for a Warranty Request
- •Generator model and serial number
- •Purchase or installation date
- •Site location and operating conditions
- •Description of the issue with photos or logs where possible
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